Account Settings
Your account settings in olllo are organized into five sections, each focused on a specific aspect of your account.
Settings Hub
Access all your settings from the settings hub at /settings. Click on your profile avatar in the sidebar footer and select “Settings” to get there.
The hub displays cards for each settings section:
- Profile
- Security
- Preferences
- Notifications
- Work Context
Profile Settings
Manage your personal information and how you appear in olllo.
Profile Photo
Upload a profile photo to personalize your account. Your photo appears in the sidebar and helps identify your account.
- Supported formats: JPEG, PNG, GIF, WebP
- Maximum size: 10MB
- Tip: Square images work best
Display Name
Your display name is how olllo addresses you throughout the app. This can be different from your account name - use a nickname or preferred name if you like.
Email Addresses
Manage the email addresses associated with your account.
- Primary email: Used for notifications and account recovery
- Additional emails: Add backup emails for security
- Verification: New emails must be verified before use
To add an email:
- Click “Add email”
- Enter your email address
- Enter the verification code sent to your inbox
Security Settings
Protect your account and manage your data.
Password
Change your password regularly for better security. You’ll need your current password to set a new one.
Password requirements:
- Minimum 8 characters
- Mix of letters, numbers, and symbols recommended
Active Sessions
View all devices where you’re currently signed in.
- See device type, browser, and location
- “This device” badge marks your current session
- Sign out of all devices if you suspect unauthorized access
Data Export
Download all your data in JSON format, including:
- Accomplishments
- Goals and milestones
- Weekly reflections
- Profile information
Delete Account
Permanently delete your account and all associated data. This action cannot be undone.
Before deleting:
- Export your data if needed
- Understand that deletion is permanent
- Type the confirmation phrase exactly
Preferences Settings
Customize how olllo looks, feels, and communicates.
Theme
Choose your visual preference:
- Light: Bright interface, good for daytime use
- Dark: Darker interface, easier on the eyes at night
- System: Automatically matches your device settings
AI Feedback Style
Adjust how the AI coach communicates with you:
- Encouraging: Supportive and positive feedback
- Direct: Straightforward, no-nonsense communication
- Coaching: Growth-focused questions and prompts
Preferred Writing Style
Control how the AI formats written output:
- Concise Bullets: Short, scannable bullet points
- Detailed Narratives: Full sentences and paragraphs
- Metrics-Focused: Emphasizes numbers and measurable outcomes
Reflection Theme Preferences
Customize how much time each reflection theme receives (Prioritize, Normal, Minimize, or Skip). See App Preferences for details.
Notification Settings
Configure when and how olllo reminds you.
Timezone
Set your local timezone for accurate reminder scheduling. olllo auto-detects your timezone during setup, but you can change it anytime.
Accomplishment Reminders
Get nudged to capture your wins throughout the week.
- Enable/disable: Turn reminders on or off
- Days: Choose which days (e.g., Monday, Wednesday, Friday)
- Time: Pick a time slot (Morning, Noon, Afternoon, Evening, Night)
Reflection Reminders
Weekly reminder to complete your reflection.
- Most users set this for Friday afternoon or Sunday evening
- Choose what works best for your schedule
- Having a consistent time helps build the habit
Work Context Settings
Help olllo understand your professional context for better personalization.
Role & Department
Your job title and team help olllo:
- Tailor accomplishment suggestions
- Customize reflection prompts
- Provide relevant coaching
Company & Industry
Understanding your work environment helps contextualize:
- Your achievements
- Goal recommendations
- Career growth suggestions
Managerial Role
Tell olllo whether you:
- Manage others
- Are an individual contributor
- Have a hybrid role
This affects coaching focus areas and the types of accomplishments olllo suggests.
Manager-Specific Fields
When set to a manager role, additional fields become available:
- Manager role title
- Direct reports count
- One-on-one cadence (Weekly, Biweekly, Monthly, Quarterly, None)
- Review cadence (Quarterly, Semi-annual, Annual, None)
See Work Context for the full list of fields.
Tips for Settings
- Complete your profile - A complete profile helps olllo provide better personalization
- Set up your Knowledge - Your Knowledge profile powers all AI personalization
- Set up reminders - Consistent reminders help build reflection habits
- Update work context - Keep this current when you change roles
- Review security - Check active sessions periodically for security
- Export regularly - Download your data periodically for personal records
Need Help?
Having trouble with your settings? Check out our troubleshooting guide or contact support.