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AccountPreferences

App Preferences

Personalize your olllo experience with display settings and notification preferences.

Accessing Preferences

Preferences access
  1. Click on your profile avatar in the sidebar footer
  2. Click on “Manage account”
  3. Your user profile modal will open
  4. Select “Preferences” from the navigation menu

Display Settings

Display settings

Display Name

How you want to be addressed throughout the app. This name appears in greetings and throughout your olllo experience.

Theme Preference

Choose your preferred visual theme:

  • Light: Always use light mode
  • Dark: Always use dark mode
  • System: Follow your device’s theme setting (default)

AI Preferences

AI Tone

Choose how the AI communicates with you:

  • Encouraging: Warm, supportive, emphasizes progress and positives
  • Direct: Concise, matter-of-fact, focuses on facts and actions
  • Coaching: Probing questions that help you discover insights yourself

Notification Preferences

olllo sends helpful email notifications to keep you on track with your career growth journey.

Notification preferences

Notification Types

Onboarding Step Emails

  • Congratulatory emails when you complete onboarding steps
  • Information about your next step with direct links

Accomplishment Reminders

  • Scheduled emails to remind you to log your accomplishments
  • Messaging adapts based on your activity:
    • 0 accomplishments: “Start your streak this week!”
    • 1-2 accomplishments: “Keep the momentum going!”
    • 3+ accomplishments: “Great job - capture any final wins!”

Reflection Reminders

  • Weekly reminders to complete your reflection
  • Includes themes you haven’t yet covered
  • Direct link to start your reflection flow

Waitlist Confirmation

  • Confirmation email when you join the waitlist
  • Explains what olllo does and when to expect access

Beta Invitation

  • Welcome email when promoted from waitlist to beta
  • Information about beta user benefits
  • Direct link to get started

Configuring Reminders

Set up reminders to log your accomplishments:

  • Days: Select which days of the week you want to receive reminders (locale-aware display)
  • Time: Choose a time slot (Morning, Noon, Afternoon, Evening, or Night)

Configure reminders for weekly reflections:

  • Days: Select which days to receive weekly reflection reminders
  • Time: Choose a preferred time slot

All email CTAs include direct links to the relevant section in olllo:

  • Onboarding emails link to your next step
  • Accomplishment reminders link to the accomplishments page
  • Reflection reminders link to your weekly reflection

Timezone Detection

Timezone detection uses your browser settings - you can override it manually if needed.

Troubleshooting

Reminder Notifications

If you’re not receiving reminders:

  • Check your email spam folder
  • Verify your email address is correct
  • Ensure reminders are enabled in Preferences
  • Check that you’ve selected days and times
  • Wait for scheduled time - reminders are sent at your configured time in your timezone

Emails Arriving at Wrong Time?

  1. Check your timezone - Update your timezone in Preferences
  2. Check your schedule - Verify the days and time slot in Preferences

Missing Email Content?

If email content appears incomplete:

  1. Try viewing in a different email client
  2. Check if images are blocked in your email settings
  3. Contact support if the issue persists

Privacy

Your notification data is stored securely and used only to:

  • Send you the emails you’ve opted into
  • Track delivery status for troubleshooting
  • Improve the notification experience

We never share your email address or notification preferences with third parties.

Last updated on
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